Axel Solano

Short Resume

Diagnostic Technician Service Advisor | Electric Automotive | 2017-2024

Utilized diagnostic scanners and wiring diagrams from licensed online software to diagnose and resolve vehicle issues
Maintained detailed service logs and technical documentation within the shop management system, ensuring data accuracy for future warranty claims
Managed procurement and technical execution of 50+ restoration projects within strict budget constraints to secure a consistent $4,000 net profit per unit
Translated complex system diagnostics into actionable service recommendations for an average of 15 clients daily

Store Support Specialist | Sherwin-Williams Paints | 2023-2026

Collaborated with sales representatives in achieving sales goals and enhancing store performance through lead generation efforts that entail 50 weekly calls, CRM utilization, and client relationship building
Leveraged CRM software to track customer interactions and manage a pipeline of over 100 leads, resulting in a 22% increase in account activation rates
Utilized store performance metrics and sales data to identify underserved market segments, providing actionable insights to the sales team that drove a 15% growth in quarterly revenue
Coordinated inventory management and logistics for large-scale commercial orders, utilizing specialized software to ensure 100% order accuracy
Ensured successful launching of new rapid delivery service system through utilizing sales system functions and engaging in B2B promotional efforts with contractors that resulted in a 45% increase in delivery transactions
Trained new staff members on store POS systems and digital lead-generation tools, fostering a tech-fluent environment and reducing onboarding time

C. T. Bauer College of Business, University of Houston